Trust & Compliance

Your assistant is designed to avoid steering. It sticks to objective facts about homes and the market: price, beds and baths, days on market, schools, commute. It never asks about or discusses protected classes. It does not steer buyers toward or away from neighborhoods. Anything sensitive or legal, it declines and offers to connect the person with you directly. As the licensed agent, compliance ultimately remains your responsibility. The conversation design is built to make that straightforward.

Your assistant answers listing questions only from the inventory you give it: your own MLS export, listings you add by URL, or ones you manage in your dashboard. It does not pull listings from the open web. Local market numbers come from published Redfin data, not from the AI’s memory. When a question falls outside what it actually knows, its instructions are to say so and offer to connect the visitor with you, rather than guess.

No AI is zero-error, and we won’t claim otherwise. That’s why every conversation is transcripted in your dashboard, in full and exportable, so you or your broker can audit exactly what was said, any time.

Visitors always know what they’re talking to: the chat is labeled as an AI assistant right in the widget.

Text messages go only to people who opt in. A visitor provides their mobile number and agrees to the opt-in disclosure before your assistant sends anything by text, and consent is never a condition of any purchase or service. Recipients can reply STOP at any time to stop messages, or HELP for assistance. Message frequency varies, and message-and-data rates may apply from the carrier.

Full mechanics are in our Messaging Terms.

Your leads are yours. Every lead lands in your own inbox and dashboard as it happens, with full conversation transcripts, and you can export them to a spreadsheet at any time. If you ever cancel, everything your assistant captured stays with you. No exit fees, no hostage data.

We do not sell your data. Mobile opt-in information is never shared with third parties for their own marketing. Information is shared only as needed to run the service: with the specific agent a visitor contacted, and with the service providers who operate the platform on our behalf.

Full details are in our Privacy Policy.

The platform runs on major cloud infrastructure: Vercel (hosting), Supabase (the database and sign-in), and Stripe (payments). Each of them maintains SOC 2 Type II compliance. Traffic is encrypted in transit (HTTPS is enforced across the whole site), your data is encrypted at rest by the database provider, and any sensitive credential you connect, such as a CRM API key, is additionally encrypted in our database with AES-256-GCM.

Payments run through Stripe, so your card details go straight to Stripe and never touch our servers. Each agent’s data is isolated at the database level, so one agent can never see another’s leads or conversations.

The providers that operate the service on our behalf are Vercel (hosting), Supabase (database and authentication), Stripe (payments), Anthropic (the AI model), Resend (email), and Twilio (text messaging). We do not sell your data or your leads’ data, and it is never used to train AI models. If you cancel, your leads and transcripts stay yours to export, and we remove your data on request.

Questions from your broker or IT team are welcome. LibertyTrades LLC is a California company; reach us at support@libertyrealestateai.com or (858) 330-4320, 773 Ball Ave, Escondido, CA 92026.

There are no contracts and no long-term commitment. Plans are month-to-month and you can cancel any time. Sign up through the site and your setup fee is waived for good: you only ever pay the monthly price. Every plan starts with a free first 30 days; you’re not charged if you cancel before it ends, and we email a reminder the day before.

To cancel: Dashboard → Settings → Billing → Cancel. That’s two clicks, with an email confirmation the moment it’s done. Or text or email Xavier and it’s handled the same day. No forms, no retention call either way. And there’s a 30-day happiness guarantee: if your assistant isn’t the right fit in the first 30 days, Xavier will make it right, or refund you.

Liberty Real Estate AI is built and run by Xavier Liberty, one person, in Escondido, California (North County San Diego). The business operates as LibertyTrades LLC.

There is no call center and no ticket queue. When you have a question, you reach Xavier directly, and he handles setup, changes, and support himself. Reach him at (858) 330-4320 or support@libertyrealestateai.com.