Brokerage feature. Coastline Realty is an example office. Its people and numbers are made up.
Consent and opt-outs
Consents, opt-outs and texts or emails that were not sent, per agent. No one in the office can edit or delete an entry.
Showing Sep 28 to Oct 27, the last 30 days.
| Agent | Consents | Opt-outs | Not sent |
|---|---|---|---|
| Marisol Vega | 4 | 1 | 1 |
| Devin Park | 3 | 1 | 0 |
| Aisha Rahman | 2 | 1 | 0 |
| Tomás Herrera | 1 | 0 | 0 |
| Grace Liu | 0 | 0 | 0 |
| Office | 10 | 3 | 1 |
What each number counts
Consents: a lead agreed to texts (chat, form, open house or YES reply), or an agent says they did.
For example: Agreed to texts through your website chat.
Opt-outs: a lead replied STOP, asked to stop in other words, or unsubscribed from email. A STOP to one agent counts for every agent with that person.
For example: Replied STOP. Texting stopped.
Not sent: a text or email Liberty would not send, and first emails held for missing licence details. Each lead’s own record says why.
For example: A plan text was not sent: it was too late or too early on their clock.
Not sent also counts texts stopped while a texting line waits for approval, which is no agent’s mistake.
Entries start when this record began; older consents and opt-outs are on each lead’s own record.